Save lives in your spare time

CHS relies upon dozens of volunteers from all walks of life, who are united by their passion for healthcare, first aid, and impacting the lives of our community

Get involved
Get involved

Interested in becoming a CHS volunteer?

Becoming a CHS volunteer is a rewarding experience and allows individuals to make a meaningful difference in our community. CHS provides ongoing training so that you can develop your first aid and response skills, whilst enhancing your existing skills. Our volunteers comprise doctors, nurses, paramedics, allied health professionals, as well as regular citizens who train to become advanced first responders.

We are currently recruiting for these roles:

Register your interest to volunteer as a Dispatcher (FAQ's Below)
Thanks. We'll be in touch shortly.
Oops! Something went wrong while submitting the form.
Frequently Asked Questions for Dispatchers
What does being a CHS Dispatcher mean?

A CHS Dispatcher answers calls to the CHS 24/7 hotline whilst on shift. Training is provided in managing and triaging the calls as well as dispatching CHS Emergency Responders to get to the scene of a medical emergency as quickly as possible. If you are calm under pressure, have excellent communication skills, and are passionate about playing a large role in saving lives,

What are the initial training commitments?

To recruit and train as a CHS Dispatcher you are required to attend the following training days/evenings:Note: All trainings will be held at the CHS Emergency Operations Centre (373 Old South Head Road, North Bondi)
- Sunday 26th November (9am-5pm)
- Sunday 3rd December (9am - 1pm)
- Wednesday 6th December (7pm - 9:30pm)
- Monday 11th December (7pm - 9:30pm)
- Thursday 14th December (7pm - 9:30pm)

What is the commitment required once completing the training?

Dispatcher Recruitment Training Dates:
- Sunday 24th March: 08:30 - 16:30
- Sunday 7th April: 08:30 - 13:00
- Thursday 11th April: 18:30 - 21:00
- Monday 15th April: 18:30 - 21:00

NOTE: All training will take place in person in North Bondi

CHS Dispatch shifts:
Your commitments as a dispatcher, once you are operational, are to be on-call (which can be done from your home or elsewhere where there is the ability to be in a quiet space if needed) . You will be given all the required equipment and this is a remote role, answering the CHS line and dispatching CHS responders to medical incidents.

Each shift currently spans 12 hours, which could be either a day or night shift based on your availability and operational demands. The current expectation is that you do 4 shifts in a 4 week period.

Monthly training:
CHS dispatchers are required to attend monthly training for 2.5 hours to maintain their skills and debrief incidents all together.

Register your interest to volunteer as a First Responder
Thanks. We'll be in touch shortly.
Oops! Something went wrong while submitting the form.
Frequently Asked Questions for First Responders
What is the role of a CHS first responder?

A CHS first responder is allocated to provide medical support at community events, activities, and as part of a 24/7 first responder network in and around the community. The aim of a first responder is to be able to provide an on-scene assessment and manage a medical emergency appropriately, according to our clinical guidelines. First responders work closely with other key community organisations and members to ensure the safety of community members. First responders, when trained to a certain level, also train and educate lay community members in essential first aid and lifesaving skills.

What qualifications and training do I need to become a first responder with CHS?

To become a CHS First Responder, you will need to complete our training program. This program may be different for doctors, nurses and paramedics that have appropriate experience (see below). Our training program covers important pre-hospital care and life support skills, emergency response techniques and other related topics. No prior medical experience is necessary.

The qualification you will receive following this training program is: Certificate II Medical Service First Response.

Note: These are the base standard qualifications to join CHS. There are a number of other certifications and upskilling opportunities that we also offer as you progress in the organisation.

What are the dates I need to be available for the upcoming training program?

Sunday 4 February 2024, 08:30-16:30
Sunday 11 February 2024, 08:30-16:30
Sunday 18 February 2024, 08:30-16:30
Sunday 25 February 2024, 08:30-16:30
Sunday 3 March 2024, 08:30-16:30
Sunday 10 March 2024, 08:30-16:30

Do I live in an area where CHS operates?

Currently CHS operates in the Eastern Suburbs (from Watsons Bay to Queens Park), and in the North Shore. This current recruitment is looking for candidates based in the Eastern Suburbs area. We expect to grow our coverage areas over the coming year.

What if I am already a qualified doctor, nurse or paramedic and have experience in this field?

Please apply through our Healthcare Professional volunteer application process.

What is the ongoing commitment following the initial training/induction program?

Once you have completed our training program, you will have 12-14 shifts in a 4 week period (mixture of weekend ‘on-call’ shifts and weeknight ‘on-call’ shifts), where a shift is 6-8 hours. The expectation is, in addition, you will be required to attend one Wednesday evening training session per month. Built into our monthly training program, we also require every CHS responder (regardless of qualifications) to complete an internal assessment bi-annually to meet our clinical governance requirements.

What are the benefits of volunteering as a community first responder?

Volunteering as a CHS responder will provide you with a meaningful way to give back to the community through education, and by assisting community members in their times of medical need. In addition, you will develop your pre-hospital care skills, emergency response abilities and overall leadership qualities, whilst meeting like-minded people and fostering new and existing friendships.

What is the First Response network?

CHS runs a 24/7 First-Line Medical Service that provides our community with an immediate medical response during a medical incident or emergency, and can also provide telephone medical advice. As a CHS responder you will join this network of first responders that are trained, equipped and called upon to help community members.

Register your interest to volunteer as a Qualified Healthcare Professional
Thanks. We'll be in touch shortly.
Oops! Something went wrong while submitting the form.
Frequently Asked Questions for Qualified HCPs
What is the role of a CHS first responder?

A CHS first responder is allocated to provide medical support at community events, activities, and as part of a 24/7 first responder network in and around the community. The aim of a first responder is to be able to provide an on-scene assessment and manage a medical emergency appropriately, according to our clinical guidelines. First responders work closely with other key community organisations and members to ensure the safety of community members. First responders, when trained to a certain level, also train and educate lay community members in essential first aid and lifesaving skills.

What qualifications and training do I need to become a first responder with CHS?

To become a CHS First Responder, you will need to complete our training program. We have a shorter, modified program for doctors, nurses and paramedics that have appropriate experience. Our training program covers important pre-hospital care and life support skills, emergency response techniques and other related topics. After applying, we will arrange to discuss your clinical experience with you.

What are the dates I need to be available for the upcoming training program?

If you meet the required criteria, to join CHS you will be required to commit to training over one full Sunday in March/April (Exact date TBC). and 2-3 weeknight evening trainings. The objective is to familiarise you with CHS Pre-Hospital equipment, protocols and procedures.

What is the ongoing commitment following the initial training/induction program?

Once you have completed our training program, if you are in the Eastern Suburbs, you will have 12-14 shifts in a 4 week period (mixture of weekend ‘on-call’ shifts and weeknight ‘on-call’ shifts), where a shift is 6-8 hours. The expectation is, in addition, you will be required to attend one Wednesday evening training session per month. Built into our monthly training program, we also require every CHS responder (regardless of qualifications) to complete an internal assessment bi-annually to meet our clinical governance requirements.
If you are in the North Shore, rostering will be slightly different depending on the recruited final numbers, but will not exceed the above.

What are the benefits of volunteering as a community first responder?

Volunteering as a CHS responder will provide you with a meaningful way to give back to the community through education, and by assisting community members in their times of medical need. In addition, you will develop your pre-hospital care skills, emergency response abilities and overall leadership qualities, whilst meeting like-minded people and fostering new and existing friendships.

What is the First Response network?

CHS runs a 24/7 First-Line Medical Service that provides our community with an immediate medical response during a medical incident or emergency, and can also provide telephone medical advice. As a CHS responder you will join this network of first responders that are trained, equipped and called upon to help community members.

Support our life saving mission

Your generosity will ensure we can continue to treat, advise, train and educate community members, certify and upskill our volunteers, and purchase first aid equipment to be used in the community.

Donate now
Send a CHS eCard
All donations are tax deductible